At JFE TRADING INC (“JFE,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or purchase our products and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and billing/shipping address
- Payment details (processed securely via third-party providers; we do not store credit card numbers)
- Account login credentials (if you create an account)
1.2 Non-Personal Information
- Browser type, device information, and operating system
- IP address and approximate location
- Website usage data (pages visited, time spent, referral sources)
1.3 Information from Third Parties
We may receive information from payment processors, shipping partners, or marketing platforms to fulfill your orders and improve our services.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders, including shipping and delivery
- Provide customer support and respond to inquiries
- Improve our website, services, and product offerings
- Communicate updates, promotions, and marketing (you can opt out anytime)
- Comply with legal obligations, prevent fraud, and enforce our Terms & Conditions
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers (e.g., payment gateways, shipping companies, IT support) to perform business functions
- Legal authorities if required by law or to protect our rights and safety
- Business transfers (e.g., merger, acquisition, or sale of assets) where customer information may be transferred as part of the transaction
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve site functionality and security
- Analyze traffic and usage patterns
- Deliver relevant ads and promotions
You can adjust your browser settings to reject cookies, but some features may not function properly.
5. Data Retention
We retain your personal information only as long as necessary for:
- Order fulfillment and warranty support
- Legal and tax obligations
- Resolving disputes and enforcing agreements
Afterward, we securely delete or anonymize your data.
6. Data Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and restricted access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access & correction – request a copy of your data and correct inaccuracies
- Deletion – request deletion of your personal information (subject to legal obligations)
- Opt-out – unsubscribe from marketing emails anytime via the link provided
- Cookies – manage preferences through your browser settings
To exercise these rights, contact us at support@onetelescope.com.
8. International Customers
If you are outside the United States, please note that your data may be processed and stored in the U.S. By using our services, you consent to this transfer, which may be subject to different data protection laws than your country.
9. Children’s Privacy
Our website and products are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
JFE TRADING INC
Tel: +1 718 799 3428
Email: support@onetelescope.com